Privacy Policy

Last updated: January 2025

1. Introduction

Starbox Group ("we", "our", or "us") is a company registered in Geneva, Switzerland. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our websites and services, including Snipara, Zorai, Dubgrr, and Swaploom.

We are committed to protecting your privacy in accordance with the Swiss Federal Act on Data Protection (nLPD/nDSG) and, where applicable, the European General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is:

3. Data We Collect

We may collect the following categories of personal data:

• Account Information: Name, email address, and password when you create an account on any of our products.
• Usage Data: Information about how you use our services, including features accessed, time spent, and actions taken.
• Technical Data: IP address, browser type, device information, and operating system.
• Communication Data: Messages you send us through our contact forms or support channels.
• Payment Information: Billing address and payment details (processed securely through third-party payment providers).

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our services
• To process your transactions and manage your account
• To communicate with you about updates, support, and marketing (with your consent)
• To improve and personalize our services
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Legal Basis for Processing

Under Swiss and EU data protection law, we process your data based on:

• Contract performance: Processing necessary to provide our services to you.
• Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services.
• Legal obligation: Processing required to comply with applicable laws.
• Consent: Where you have given explicit consent, such as for marketing communications.

6. Data Sharing

We may share your data with:

• Service providers: Third-party companies that help us operate our services (hosting, analytics, payment processing).
• Legal authorities: When required by law or to protect our rights.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

7. International Data Transfers

Your data may be transferred to and processed in countries outside of Switzerland and the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission and the Swiss Federal Data Protection and Information Commissioner (FDPIC).

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

Under Swiss and EU data protection law, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Request limitation of processing.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Withdraw previously given consent at any time.

To exercise these rights, contact us at privacy@starboxgroup.com.

10. Cookies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

12. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact & Complaints

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local supervisory authority.